Author: Seth Skydel

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Fleet Management: Addressing Core Issues Minimizes Costs

Many companies are facing their biggest budget challenges in their history, noted Bob Pitts, senior principal at Accenture. Additionally, companies that typically operate large, specialized fleets of vehicles in support of their operations face additional pressures to reduce costs to meet these budget challenges. These fleets inevitably require large commitments of scarce capital and are expensive to operate and maintain while complying with corporate and legislative mandates. A proper strategic focus can deliver exceptional value, enhance reliability of service and improve public perception.

Pitts explains that turning a fleet from a necessary evil into a strategic asset requires addressing several core issues:
• Fleets that are suboptimized will drive operational and capital expenses higher than needed.
• Suboptimized fleets have more vehicles than necessary and asset utilization is low.
• Fleets are treated as a cost of doing business rather than a strategic asset.
• Supplier management is not advanced and fleets do not leverage spending to drive savings.
• Full life-cycle management and planning are subpar and usually driven by budgetary constraints.

“Key issues in fleet management involve capital commitments and management, as well as operating effectiveness and cost,” stated Mike Reiss, associate principal at Accenture. “Fleet asset utilization is not typically tracked or measured at an appropriate level, which leads to unwanted outcomes, such as having more vehicles than necessary, additional operating and maintenance costs, and not always having the right vehicles for the jobs they are needed to do. Additionally, fleet costs are usually fragmented and are rarely captured in total, which leads to problems in trying to adequately and accurately assess operating efficiency and evaluate strategic opportunities.

“Fleet management and fleet operations are not generally viewed as core competencies by nontransportation companies,” Reiss continued, “so it’s not surprising that focusing the spotlight on key areas will illuminate opportunities for operational improvements. Much of these opportunities can be identified and acted upon through best practices benchmarking, implementing and employing the appropriate decision support technology, and generating and maintaining high-quality data for monitoring and measuring progress and results.”

Accenture’s integrated fleet management methodology can provide a set of strategies to minimize total cost of ownership:
Buying smart: Strategic sourcing techniques drive some of the greatest value attainable in fleet management.
Operating smart: Pay rigorous attention to core operating practices involving maintenance and repair, fuel management, parts management and inventory control.
Selling smart: Disposing of vehicles at the appropriate time in their life cycle to maximize residual value.

An integrated fleet management program requires that all of these activities be analyzed, measured and managed as interdependent fleet management functions.

For more information, visit www.accenture.com.

About the Author: Seth Skydel has more than 27 years of truck- and automotive-related publication experience. In his career, he has held editorial roles at numerous national business-to-business publications focusing on fleet and transportation management, vehicle and information technology, and industry trends and issues.

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Engines & Drivetrains: 2013 Pickup Trucks

Ford Motor Co.
The 2013 Ford F-150 is available with several engine choices, each mated to an electronic six-speed automatic transmission with tow/haul mode. Included are:
• 3.7-liter four-valve Ti-VCT V-6, 302 HP at 6,500 rpm, 278 lbs./ft. of torque at 4,000 rpm.
• 5.0-liter four-valve dual-overhead-camshaft Ti-VCT V-8, 360 HP at 5,500 rpm.
• 6.2-liter two-valve single-overhead-camshaft V-8, 411 HP at 5,500 rpm, 434 lbs./ft. of torque at 4,500 rpm.
• 3.5-liter Ti-VCT EcoBoost engine, 365 HP at 5,000 rpm, 420 lbs./ft. of torque at 2,500 rpm.

Ford has also introduced a Special Service Vehicle (SSV) Package for fleet customers. The no-charge option for various powertrains and cab configurations includes a high-capacity 220-amp alternator to support fleet electrical needs. The SSV Package is available for both SuperCab and SuperCrew configurations, 4×2 and 4×4 models, and with a choice of 5.0-liter V-8 or 3.5-liter EcoBoost engines.

The SSV seating package is 40/20/40, with the center 20 percent omitted completely to maximize space for in-cab aftermarket equipment. Ford places no restrictions on F-150 optional content so fleets have maximum flexibility in ordering exact vehicle specifications. Visit www.fleet.ford.com.

GMC
The GMC Sierra 1500 for 2013 includes job-ready Work Truck models in SL (crew cab and extended cab), XFE, SLE and SLT, in 4×2 and 4×4 configurations (XFE is 4×2 only). The range of body styles and configurations includes three cargo box lengths.

A range of V-8 engines is offered in the Sierra 1500, all backed by six-speed automatic transmissions. Included are:
• 4.3-liter V-6, 195 HP, 260 lbs./ft. of torque.
• 4.8-liter V-8 E85-capable, 302 HP, 305 lbs./ft. of torque.
• 5.3-liter flex-fuel V-8 E85-capable, 315 HP, 335 lbs./ft. of torque.
• 6.2-liter V-8 E85 flex-fuel capable, 403 HP, 417 lbs./ft. of torque (available in crew cab and extended cab models).

GMC Sierra 2500HD and 3500HD trucks include 10 Sierra 2500HD and eight 3500HD models, featuring regular cab, extended cab and crew cab body styles in 4×2 and 4×4, as well as single and dual rear wheel configurations. All are available with either a standard gas V-8 or the Duramax 6.6-liter turbo-diesel rated 397 HP with B20 biodiesel capability and equipped with an Allison 1000 six-speed automatic transmission. Visit www.gmfleet.com.

Chevrolet
2013 Chevrolet Silverado 1500 pickups, including WT, LS, LT, XFE and LTZ models, as well as the Silverado 1500 Hybrid, are available in regular, extended and crew cab styles with three cargo box lengths. Silverado engines include:
• 4.3-liter V-6, 195 HP, 260 lbs./ft. of torque.
• 4.8-liter V-8 E85-capable, 302 HP, 305 lbs./ft. of torque.
• 5.3-liter flex-fuel V-8 E85-capable, 315 HP, 335 lbs./ft. of torque.
• 6.2-liter V-8 E85 flex-fuel capable, 403 HP, 417 lbs./ft. of torque (available in crew cab and extended cab models).

Chevrolet also offers 10 2500HD and eight single and dual rear wheel 3500HD models in regular cab, extended cab and crew cab body styles. The HD trucks are offered in WT, LT and LTZ models, in 4×2 and 4×4. The 397-HP Duramax turbo-diesel is available on 3500HD chassis cabs. Visit www.gmfleet.com.

Ram Truck
The 2013 Ram 1500 features a new 3.6-liter Pentastar V-6 engine, which is rated at 42 percent more horsepower and 13 percent more torque compared to the manufacturer’s previous 3.7-liter V-6.

Also available is a 5.7-liter Hemi V-8 that provides 395 HP and 407 pounds per feet of torque. The Ram 1500 has an exclusive eight-speed automatic transmission – TorqueFlite 8 – as standard equipment with the 3.6-liter engine. The new eight-speed is also available with the 5.7-liter Hemi V-8.

Additionally, Ram Truck offers 3500, 4500 and 5500 chassis cab trucks. Visit www.chryslercommercialvehicles.com.

Allison Automatics
The Allison Rugged Duty Series fully automatic transmission line is rated for engines from 165 to 600 HP and 420 to 1,850 pounds per feet of torque.

Features of the Rugged Duty Series include load-based shift scheduling that automatically selects between economy and performance shift schedules based on the vehicle’s actual payload and the grade on which it is operating. Allison prognostics are in place on the gearboxes to monitor oil life, filter life and transmission health. Shift energy management/low range torque protection provides better engine/transmission integration that leads to faster, smoother, more consistent shift quality, increased powertrain durability and improved performance.

The Allison Rugged Duty Series is equipped with a standard continuous operation power takeoff provision. The 1000/2000 models offer turbine drive openings in the 3 and 9 o’clock positions. The 3000/4000 models offer engine-driven PTOs. The 3000 openings are side/side in the 4 and 8 o’clock positions and top/side in the 1 and 8 o’clock positions. The 4000 model openings are in the 1 and 8 o’clock positions.

Allison’s new 2nd Reverse offers a second “deep reverse” in addition to the standard reverse for a variety of applications using 4700 RDS models. Visit www.allisontransmission.com.

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Management Strategies

It Was a Dark and Stormy Night
It was one of those very intense New England winter storms that, in February 2011, buried Vermont in up to 4 feet of snow, not counting drifting snow. So much snow had piled up during the night that when Dan Mackey, fleet manager for Central Vermont Public Service, headed for his office in Rutland, he realized it was impossible to make it. The roads had not yet been sufficiently cleared, so Mackey had to settle for the nearby Poultney, Vt., office to try to manage the fleet from there.

About a dozen customers from the Benson, Vt., area were without power, a nasty situation to contemplate in the dead of winter in a rural area. Pat Traverse, operations supervisor, found out that the roads leading into that area would not be plowed for another day. Mackey overheard the comment and asked, if he could get someone over there with the GT2000, could service be restored to those customers? Traverse responded, “Let’s try it. Service restoration is very important and if we could get service restored to these few customers, the Poultney district would be finished with storm cleanup.”

After explaining the situation and conditions, Ed Baker, shop foreman, volunteered to drive the only equipment that had a chance of making it to the downed lines in that type of weather. He loaded a Prinoth GT2000 track carrier mounted with an Altec AM55 aerial device onto the back of a semitrailer and headed west to Benson. Baker went as far as he could on the unplowed roads before he had to stop. Brian Crossman, second-class lineman, and Baker then unloaded the GT2000 into the snow and ice and headed toward the broken line.

As the GT2000 powered its way to the target, snow built up in front of the windshield, about halfway up. This is equal to about 6 feet of snow that the GT2000 had to muscle through, hauling the 55-foot aerial device. After several hours of hard, cold work by man and machine, power was restored thanks to the combination of the Prinoth GT2000 and the Altec AM55 material-handling aerial device, along with a highly skilled lineman and a very capable vehicle operator.

In June 2012, the Vermont Public Service Board approved the merger of Green Mountain Power and CVPS. CVPS, a shareholder-owned electric utility, serves one of the most rural territories in the country. In place at CVPS is a fleet of more than 300 vehicles and nearly another 150 pieces of equipment. The utility’s transportation team provides a wide range of vehicle and maintenance services and, as was seen in February 2011, also fulfills a vital role as frontline support for operations during storms.

Bringing Tree-Trimming Fleet Needs to the Forefront
In early September, NAFA Fleet Management Association announced the formation of the Utility Line Clearance Tree Equipment Committee. The committee’s primary activities will include working to bring equipment needs to the attention of manufacturers. The objectives of ULCTEC include collaborating on industry equipment, regulatory issues and other concerns. The group also plans to standardize the approach to operator training and develop an operator training template that covers key areas for all equipment. ULCTEC will interact with both the NAFA Corporate Fleet and Utility Fleet committees.

Dave Lynn, CAFM, equipment service manager for Penn Line Service, is the committee chair, and Lenny Hedgelin, fleet and equipment training coordinator for Lucas Tree Experts, is ULCTEC’s vice chair. The committee’s secretary/treasurer is Kevin Fitzpatrick, CAFM, of Wright Tree Service, and its reporting officer is Claude Masters, CAFM, of Florida Power & Light. Other current ULCTEC members are Chuck Cotton of Lucas Tree Experts and Mike Harris, CAFM, of Carolina Tree Care. Committee membership is limited to NAFA members who have utility line tree clearance responsibilities.

Asplundh Crews Continue Storm Work
After Hurricane Isaac made landfall in late August, residents of Louisiana and Mississippi were among the first to see equipment and crews from Asplundh Tree Expert Co. Included were approximately 1,700 workers from 21 states who joined with hundreds of local Asplundh employees to remove storm-damaged limbs and trees. The crews were sent to assist utilities restoring power in the wake of the hurricane, including Entergy Corp., Central Louisiana Electric Co., Mississippi Power and Magnolia Electric Power Association.

Hundreds of these mobilized crews began their trek for storm restoration work weeks earlier when Florida Power & Light began to prepare for Hurricane Isaac to hit the southern half of the state. When Isaac skirted Florida’s western coast and headed for New Orleans, most of the crews were sent to Louisiana and Mississippi. Asplundh also sent its mobile storm center trailer to Baton Rouge, La., to be a base of operations and communication for its crews. At the same time, Asplundh’s storm coordination team, in its Willow Grove, Pa., headquarters, worked throughout the Labor Day holiday to expedite the movement of crews and address logistical issues.

Life Cycle Cost Modeling
The issues are not unfamiliar to utility fleet managers. While developing models for vehicle replacements that meet operational and cost needs, fleets must also compete for capital funds and address the impact of inconsistent funding. If the fleet is aging due to a lack of capital for replacements, there is the added concern about having enough trained technicians to care for older vehicles.

Fleet managers involved in this process ask themselves important questions. Why do we replace vehicles at specific intervals? What are the most recent utilization patterns and will they change? What are current and projected purchase prices? What are our parts and labor costs for particular types of equipment? What are our projected residual values at different replacement intervals?

The experiences of three fleets shed some light on this challenging aspect of utility fleet management and the ways in which positive results can be realized.

Kansas City Power & Light
“Our fleet is comprised of about 1,570 units and the average age of the equipment is just under eight years,” said Steve Granger, fleet manager. “Our life cycle study objectives took into account the aging fleet, our business model, and evaluations of previous practices and assumptions. The goal was to optimize the use of capital and level operating and maintenance costs.”

The result of this predictive approach, according to Granger, was an increase in capital funding of 30 percent over three years. “That was possible,” he added, “because we had a clear understanding of our objectives as we buy vehicles and equipment to support our company’s transmission and distribution and generation assets.”

Commonwealth Edison
Spanning a wide variety, there are nearly 3,100 vehicles and 1,100 pieces of equipment in the ComEd fleet. Annually, the utility’s vehicles travel more than 28 million miles.

“We had inconsistent funding from 2001 through 2009, which created large peaks and valleys in spending,” said Mike Radziewicz, director of fleet. “That also resulted in an aging fleet where about 40 percent of the vehicles and equipment were beyond life cycle. At the same time, 68 percent of the fleet is alternatively fueled and there’s interest in expanding the number of hybrid electric vehicles.

“Historically,” Radziewicz continued, “we had difficulty in competing for capital dollars and mathematically proving why we need consistent funding. Large groups of vehicles were coming due for replacement without funding in place and, at the same time, parts and labor costs and the number of annual work orders we generated were becoming unpredictable.”

The ComEd fleet’s recommendation for capital spending was based on a three-year – versus a five-year – vehicle life cycle. “We also indicated the benefits of maintaining recommended life cycles,” Radziewicz related. “Included were lower overall cost of vehicle ownership from reduced maintenance costs and improved residual values, reduced vehicle downtime that improved crew and fleet productivity through quicker maintenance turnaround, along with reduced rental costs.”

A strategy to optimize vehicle investments at ComEd was based on analyzing vehicle life cycle costs to determine optimal replacement cycles, and establishing a three- to five-year plan to bring the entire fleet back into an acceptable life cycle. “We used risk scoring to prioritize vehicle replacements,” Radziewicz said. “We standardized vehicle builds and types by vocation and matched fleet size to current and planned organizational staffing. The results include a vehicle replacement plan that calls for three years of consistent funding. We are also working to level future spending in the long-range budget.”

Pike Electric
With 7,500+ pieces of equipment, Pike Electric fields one of the largest electrical construction contracting fleets in the United States. Included are bucket trucks, digger derricks, cranes, pickups, and an assortment of dozers, excavators and backhoes.

To address replacement needs, said Cliff Edwards, vice president, fleet and support, Pike looks at controllable and other factors. Included are capital and maintenance costs and salvage or residual values. Other factors are standardization, the equipment’s condition at the time it’s being turned in, the benefits of an auction service or private sale, storm response and business growth needs, and contract stipulations. Additionally, replacement plans are impacted by equipment lead time and rental vehicle availability.

By taking into account all of the many factors outlined by these three utility executives, a path to determining the optimum time for vehicle and equipment replacement becomes clear.

Editor’s Note: These scenarios were first presented at the 2012 Electric Utility Fleet Managers Conference. EUFMC 2013 will be held June 2-5 in Williamsburg, Va. For more information, visit www.eufmc.com.

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HTUF Report

HTUF REPORT
Held in mid-September in Charlotte, N.C., the 11th Annual High-Efficiency Truck Users Forum served again as an educational and networking event for manufacturers, suppliers, fleets and government officials interested in learning the latest about high-efficiency truck technology.

HTUF has been very successful in helping launch the first production of hybrid trucks and is credited with reducing product development time by up to two years. When the conference was first held, no major truck manufacturer was offering electric or hybrid trucks. Today, there are more than 30 different electric, hybrid electric, hydraulic hybrid and workplace hybrid trucks available.

At this year’s conference, three federal government and private industry representatives took center stage. Heather Zichal, deputy assistant to the president for energy and climate change, discussed policy initiatives to create clean energy jobs, tackle climate change and reduce dependence on oil.

Also on the HTUF agenda was Dr. Dane Boysen, program director at the Advanced Research Projects Agency-Energy, who addressed technology research and development initiatives that ARPA-e is funding and how they are accelerating advanced technology market penetration. ARPA-e has made investments in advanced batteries, electric motors and lightweight materials that could enable fleets to dramatically reduce reliance on oil over the next decade. HTUF also featured David Mohler, senior vice president and chief technology officer at Duke Energy, who covered the increasing connections between vehicles, the grid and saving energy.

“We are very pleased to have secured key leading officials from the federal government and industry at HTUF,” said John Boesel, CALSTART president and CEO. “Clean energy jobs and reducing our dependence on oil are core elements of the president’s energy policy, and the Pentagon continues to focus on energy efficiency as a critical component of the nation’s energy security.

“Beyond conventional clean diesel engines, there are now at least five different advanced propulsion systems for commercial and military trucks,” Boesel continued. “At this year’s conference, fleets learned how each of these new drivetrains can be applied and utilized. Never before have there been such opportunities to cost-effectively transition away from dependence on the highly volatile and unstable world oil market.” Visit www.htuf.org.

Odyne Systems Showcases Plug-In Hybrid Systems
Odyne Systems LLC, a manufacturer of hybrid systems for medium- and heavy-duty work trucks, displayed its hybrid propulsion system on a Ford F-750 chassis at HTUF. Odyne plug-in hybrid systems are designed to interface with a wide variety of truck-mounted equipment. Driven through the Allison 3000 RDS transmission, the system uses a Remy electric motor in parallel with the existing drivetrain to provide launch assist and regenerative braking. At the job site, the Johnson Controls’ lithium-ion battery packs power work site applications. Visit www.odyne.com.

Kenworth Delivers with T440 CNG Truck
Kenworth Truck Co. showcased a Kenworth T440 compressed natural gas (CNG) tractor during HTUF. The T440 CNG is equipped with an 8.9-liter Cummins Westport ISL G engine and a six-speed Allison 3000 HS transmission. The model is available as a straight truck or tractor in a gross vehicle weight ranging from a heavy Class 7 vehicle at 33,000 pounds to a light Class 8 at 68,000 pounds. The ISL G engine uses a maintenance-free, three-way catalyst. Rated at 320 HP and 1,000 pounds per feet of torque, the engine’s torque curve closely matches that of its diesel counterparts. Visit www.kenworth.com.

PG&E REPORTS ON ELECTRIFICATION SAVINGS
The Electrification Coalition, a nonpartisan, not-for-profit group of business leaders committed to promoting policies and actions that facilitate the deployment of electric vehicles on a mass scale, has issued the following report on the electrification of the Pacific Gas & Electric fleet.

In 2011, the Pacific Gas & Electric vehicle fleet racked up 114 million miles of travel, many of them logged servicing lines and other equipment that deliver power to customers. As a critical service provider, PG&E must purchase vehicles capable of supporting its mission in low-probability, high-impact situations like severe unplanned power outages. In these scenarios, vehicles must sometimes travel great distances across the company’s service territory and then operate buckets and other repair equipment once on site. In fact, even routine service calls can vary greatly by distance, necessitating flexibility and putting a premium on range and refueling.

Because its vehicles have a low level of route predictability, PG&E is pursuing an acquisition strategy that prioritizes plug-in hybrid electric vehicles (PHEV) and electric work-site idle management systems (EWIMS), which are plug-in vehicles whose batteries provide power for a range of job site functions, but do not move the wheels. PG&E’s fleet of PHEVs is generally spread throughout its passenger cars and pickup trucks. The passenger cars are typically pool vehicles used by employees for work-related travel. These vehicles tend to travel only short distances. The pickup trucks are primarily work trucks, but are also driven by job site supervisors and foremen. PG&E’s EWIMS are Class 6 trucks and are a mix of bucket trucks and material handlers.

In addition to extended range, PG&E’s emerging fleet of PHEV pickup trucks provides the company with an additional strategic benefit. A typical PHEV relies largely on its onboard battery for power over a given mileage range. When the battery is depleted to specific level, the vehicle then relies on an onboard gasoline-powered generator to provide power to the battery, operating essentially as a gasoline-electric hybrid. PG&E has recently begun deploying a handful of retrofitted PHEV pickup trucks manufactured by companies like Orem, Utah-based VIA Motors. These vehicles currently feature between 15 and 100 kW of exportable power, and there is potential to increase that number. When these vehicles are on a job site, their onboard generator can bypass the battery and export electricity to a different destination like power tools or even a transformer.

Work site management technology is a logical fit for the duty cycle associated with PG&E’s Class 6 bucket trucks. These vehicles, which are typically located at a job site for six to eight hours per day, often consume more diesel fuel idling than driving. This is because work site repair functions – operation of the bucket and associated equipment – normally require the truck to be running, using its engine as a generator. It’s an inefficient use of fuel, but has historically been the only option. Today’s EWIMS technology utilizes an onboard battery to power job site equipment, allowing the engine to be turned off and saving fuel. The battery can be recharged by plugging into the grid or by a secondary onboard alternator that provides electricity to the battery while the vehicle is driving. The savings associated with the technology are substantial: In 2011 alone, PG&E saved more than $700,000 on fuel across its fleet of 178 EWIMS work trucks manufactured by Birmingham, Ala.-based Altec.

Finally, as an electric utility, PG&E arguably has an elevated level of interest in understanding plug-in electric vehicles (PEV) and working to support their commercialization. By the end of 2012, the company will own a total of 400 PEVs, ranking it solidly among the top three U.S. commercial fleets in terms of PEV ownership. Perhaps more interestingly, PG&E’s current fleet of PEVs have been sourced from seven different original equipment manufacturers.

A number of factors were taken into consideration as PG&E explored the possibility of adding PEVs to its fleet. The vehicles carry a great deal of promise due to a number of economic, regulatory and environmental benefits, but there are also a number of important challenges. PG&E offered insight into its decision-making process by ranking various factors and discussing their rationale around each one in detail.

Total Cost of Ownership: A vehicle’s total cost of ownership (TCO) – its upfront capital costs combined with operating costs over a specific number of years or miles traveled – is a standard tool for comparing the economics of various technologies. However, while TCO may provide a useful starting point for comparison in the abstract, a vehicle’s purchase price is a more pressing real-world consideration for many fleet operators, PG&E included. This is particularly the case when it comes to purchasing new technologies like PEVs. Any assessment of TCO will necessarily be based on a series of assumptions about performance, some of which may ultimately be less precise for the first generation of a given technology. This type of uncertainty ultimately increases the level of risk placed on the fleet customer. Utilities like PG&E can be particularly capital constrained, in the sense that budgets are often set several years in advance through regulatory filings. Therefore, the higher capital cost of PEV purchases either has to be justified to the regulator – and ultimately the rate payer – or it has to displace other spending. If a plug-in vehicle carries a cost premium of 25 percent, it means a utility with a fixed budget can only purchase four PEVs for the same cost as five traditional vehicles, leaving one vehicle in need of replacement in the field. This attrition represents an operational risk that no utility would likely take on. Therefore, in evaluating the size and timing of its PEV purchases, PG&E is mostly focused on the impact these acquisitions will have on capital budgets. Whether a fleet manager purchases or leases a vehicle, there is a monthly payment associated with it. For PEVs, this payment is currently higher than the payment for a comparable traditional vehicle. If the net of this capital premium less operational savings (reduced fuel expenditures) results in a higher total monthly outlay, it becomes hard to justify. There is intense competition for capital within PG&E, and the higher payment associated with a PEV purchase is capital that is unavailable to be spent on other projects – or booked as profit.

Access to Competitive Financing: Increasingly, fleet customers are looking to commercial financing entities to help manage the capital cost challenge of PEVs. Of course, financing is not a magic wand that can make something inherently expensive become cheap. So what PG&E is particularly interested in is managing the cost structure of PEV purchases as opposed to managing the actual cost of the vehicles. Actual vehicle costs will decline over time due to some combination of manufacturing scale and technological improvements, but the cost structure – that is, the way customers deal with the price premium on PEVs – could potentially be addressed in the near term. One possible avenue to cost management through competitive financing is an extended term on vehicle useful life. For example, PG&E currently finances its purchases of pickup trucks in line with industry common practice, which typically assumes a six- or seven-year vehicle life. However, publicly available data confirms that the age of the average light-duty truck on the road in the United States has increased every year since 2000 and now stands at more than 10 years. By extending the vehicle useful life assumed in standard financing packages for these trucks by three years, the cost premium would be spread out over a greater term, giving fleet customers more capital flexibility and encouraging more PEV purchases. It’s a challenging proposition for an unproven technology, but it’s one way PG&E is working to manage cost.

Operational Benefits: Another option for managing costs is to make sure you are capturing all the benefits. Generally speaking, in terms of performance, utilities get graded on two things: the number of service outages and the duration of those outages. In measuring the number of outages, there is essentially no discrimination between an outage that affects 10 customers and one that affects 10,000 customers. Moreover, regulators do not discriminate between outages that are unplanned and those that are planned. While unplanned outages arising from weather and other unexpected events account for some of PG&E’s service calls, planned outages to repair lines and upgrade transformers account for a substantial portion of total outages. While VIA Motors’ PHEV pickup trucks currently allow for just 15 kW of exportable power, the company is working to increase that capacity to 50 kW. In larger applications, like a retrofitted Ford F-450 from Electric Vehicles International, PG&E believes it is already possible to get close to 100 kW. Altec’s Class 6 EWIMS truck currently features 3 kW of exportable power. Considering that the power needs of the average home in California today are roughly 5 kilowatts, the possibilities for providing backup power to homes – even whole neighborhoods – during outages could be significant. Put another way, the largest portion of neighborhood transformers in the PG&E service territory are fewer than 100 kW (125 kVA). While reliably exporting this kind of power is still a speculative prospect at this point, PG&E believes it is possible to get there in the near term. If accomplished, it’s a technological milestone that would fundamentally change the utility business, allowing companies like PG&E to virtually eliminate planned outages arising from transformer maintenance and upgrades. In a business built around service reliability, this kind of operational advantage could be a game changer for improving customer relations and strengthening utilities’ standing with regulators.

Vehicle Maintenance Savings: PG&E is realizing real savings on maintenance costs for its fleet of PEVs. Conventional wisdom suggests that the savings on maintenance compared to traditional internal combustion engine (ICE) vehicles will be greatest for battery electric vehicles (EVs). This is because the EV drivetrain has the fewest moving parts relative to internal combustion engine vehicles. PHEVs, which retain the use of an engine and fueling system, still require oil and other fuel changes as well as general engine maintenance. Nonetheless, PG&E reports that spending on these maintenance items for its fleet of Chevy Volt PHEVs is lower than spending on comparable ICE models. PG&E attributes the savings to the relatively high portion of electric miles driven by its Chevy Volts, which have an all-electric range of 30 to 40 miles. Employees’ average trip in San Francisco, where the bulk of PG&E’s Volts are located, is just 11 miles. Two notable categories of maintenance savings being captured by PG&E are reduced spending on brake pads and tires for vehicles in San Francisco. The city’s hilly terrain takes a toll on vehicle brakes, which the company estimates it replaces every six months for traditional ICE vehicles. However, initial experience suggests that the brake pads on PG&E’s fleet of Chevy Volt PHEVs will last as long as two years between replacements under the same conditions due to regenerative braking. By essentially running the vehicle’s electric motor in reverse, regenerative braking slows the Volt as soon as the driver lets off the accelerator, converting this kinetic energy into electricity that helps recharge the battery. During actual braking, the regenerative system augments the conventional braking system, a process that offsets friction that wears on the pads. At the same time, it appears that this process is also reducing wear on tires that occurs normally during harder stopping, leading to less frequent tire replacement.

Electric Vehicle Charging Infrastructure: By focusing on PHEVs and EWIMS work trucks, PG&E’s vehicle electrification strategy fundamentally avoids reliance on public charging infrastructure. However, charging infrastructure located at a vehicle’s overnight parking location is still of high importance for recharging the battery after a typical day’s use. In some cases, PEVs are driven home by employees. But in other cases – such as pool vehicles – a number of units are parked at a central facility. In these cases, PG&E reports that that the cost of installing charging infrastructure can be a significant challenge. In 2011, PG&E installed 35 charging stations for pool vehicles at its downtown San Francisco headquarters. The units were installed in an underground secure parking facility. The hardware cost for individual chargers was extremely manageable at approximately $800 per unit. However, construction costs for running power into the underground facility from the street above are estimated to have been roughly $350,000 – more than 90 percent of the total project cost. PG&E reports that the necessary additional wiring ran only 350 feet, placing the cost at $1,000 per foot. The lesson as always is that cracking concrete for charging infrastructure installation is likely to be expensive in most cases. This is especially true when facilities are being retrofit, particularly in high-cost urban areas. Where companies or government agencies have the opportunity to incorporate charging infrastructure into new construction, costs can be dramatically reduced and better managed.

Sam Ori, director of policy at the Electrification Coalition, recently sat down with Dave Meisel, director of transportation services at PG&E, to get a firsthand understanding of how the company’s electrification strategy is playing out in a real-world project. What follows are highlights from the discussion.

You often talk about the unexpected benefits of PEVs for your broader business. How do EWIMS fit into that?
One of the biggest things that we have seen with our EWIMS is the noise reduction. On our traditional bucket trucks, everything is PTO-driven. A mechanical shaft from the engine runs a pump and that’s what moves the bucket. So to operate the bucket, you have to have the truck running, and it makes a lot of noise. But in residential areas of San Francisco, there are noise restrictions in place that essentially make it impossible for us to do routine work using conventional trucks between 7 p.m. and 7 a.m. That’s no longer an issue with an electric bucket because it’s silent. The engine is off. It’s expanded the workday by 100 percent – from 12 hours to 24 hours. In the past, if a PG&E crew was doing new construction and it got to be 7 p.m., they had to stop. It didn’t matter if there were just two hours of work to go. They had to stop, take the whole site down – which could take about an hour – go home for the night and then come back again in the morning. At that point, they had set everything back up again – which takes another hour – do two hours of work and then take it down again. With an EWIMS bucket truck, they can just work the additional two hours on the first day and be done, avoiding unnecessary time spent getting to and from the job as well as costly setup and takedown hours. The customer is happier and we’re more efficient.

How have the drivers reacted?
I’ll go back to the noise. In the utility business, you often work in pairs. One crew member is up in the bucket and the other is at the ground level. With a traditional bucket, the crew has to communicate over the noise of a running vehicle, which can really be a challenge. But in the case of an EWIMS truck, the engine is off and it’s quiet, so communication is much, much easier. Drivers absolutely love that. I would also add that, especially in our business, an enhanced level of communication actually puts our employees in a much safer situation. When a crew member in the bucket is talking to his colleague on the ground, he is trying to get a handle on critical information that has a material impact on job safety. Making it easier to communicate and have a higher level of confidence in information has been a huge hit with our employees. That enhanced feeling of safety is something that happens every time you go to work. Without question there are other benefits. The work crews certainly appreciate not having to be around the tailpipe emissions of a traditional diesel vehicle idling on a job site over a period of several hours. And the abatement of those emissions is also good for urban air quality. That’s a significant plus for us as a corporation.

The EWIMS technology is really a perfectly customized solution. How did you get there?
The drivers of these vehicles are some of our most highly skilled personnel. They are generally our first responders. What that means operationally is that they do a lot of tickets in a single day – lots of shorter stops to deal with pressing issues. They are at an individual site for an average of maybe two hours. They make a fix and move on to the next job. We wanted a system that would work off the battery and be capable of plugging in to the grid, but that couldn’t be the only way the battery recharged. So we developed the secondary alternator that recharges the battery as the vehicle moves from job to job. We also made sure that the battery was big enough to cover all of the work that would be done in a normal day without running the vehicle at any job site. To get there I would say we worked hand in hand with Altec. They have about 70 percent of the U.S. market for bucket trucks, so they understand our business and have a commitment to customer solutions. Our vehicle design and engineering team at PG&E had an idea for an electric bucket system that we felt would save us money and provide a whole range of operational efficiencies. We sketched out our idea in principle, took it to Altec and six months later the first vehicle rolled off the production line. It has worked out really well.

People often talk about the economics of these technologies in broad generalities. What can you say about your experience?
I can tell you that we are getting about a two-and-a-half-year payback on our Class 6 EWIMS trucks. We make business decisions to make money, plain and simple. So we wouldn’t be doing this if it didn’t work for the company. To me, it all goes back to lining up the right technology with the right application. People think electrification has to be about the propulsion system only. But that isn’t where we are using the most fuel in this particular application. Electrify where it makes sense to electrify. The fleet industry uses PTO shafts in a variety of applications, by the way: dump trucks, refrigerated trucks and more. They’re all shaft-driven, and today they all use a diesel engine to power that shaft. That function could be powered by a battery in all these applications.

I know you spend a lot of time thinking about ways to be creative in terms of integrating these technologies into your business model. What have you learned from your EWIMS deployment?
When we first started looking at these vehicles, we were thinking about them in terms of payback period. So we did a standard analysis comparing current technology costs and fuel consumption to the cost of the new technology and projected fuel savings. But what we have learned is that the operating savings, improved relationship with our customers, the extended work day and the safety improvements dwarf the fuel savings. What we also learned is that, frankly, there is a lot that we as an industry can’t measure when evaluating these technologies with a standard approach to ROI or payback period. So PG&E treats each application as a unique situation and evaluates it individually. Let me also say that the economic impact of these vehicles extends beyond just PG&E. We just had the ribbon-cutting ceremony for a new facility here in Dixon, Calif., where Altec will be expanding its production capacity for these and other advanced vehicles. That’s 150 direct manufacturing jobs in the United States. And when you think about the multiplier for manufacturing jobs, which I think is about five times or six times, you are looking at almost 1,000 new jobs for the local community. That has an impact. Visit www.electrificationcoalition.org.

HYBRID VS. CONVENTIONAL 
“There has been no significant change in light-duty vehicles as a percentage of utility fleets,” said Tom Nimmo, a partner with the industry benchmarking firm Utilimarc. “However, we have seen changes within certain light-duty vehicle classes, including an increase in hybrids as a percentage of the fleet. Hybrid data also shows improved mpg and improved operating costs.”

Speaking at the 2012 Electric Utility Fleet Managers Conference (www.eufmc.com), Nimmo covered trends, using 2009, 2010 and 2011 data, at a select group of 41 utilities that field approximately 90,000 utility-specific vehicles. In 2012, the entire Utilimarc database, comprised of state, county, city, utility and private fleets, will track more than 300,000 vehicles. Visit www.utilimarc.com.

RALEIGH POLICE DEPARTMENT SEES SIGNIFICANT FUEL SAVINGS FROM MOBILE POWER IDLE REDUCTION SYSTEMS
Earlier this year, the Raleigh (N.C.) Police Department installed mobile power idle reduction systems in 29 police vehicles. The project was funded by an Energy Efficiency and Conservation Block Grant. Since being installed, the systems have saved Raleigh more than 3,000 gallons of fuel, cut emissions of 59,326 pounds of CO2 and reduced engine use by 107,032 miles. The police department now projects an annual fuel savings from the systems of $63,000.

The Energy Xtreme mobile power idle reduction system is a smart power management device that provides power, without engine engagement, to vehicles with demanding electrical needs. In Raleigh, the system allows police cruiser electrical systems, including lights, onboard cameras, computers and radios, to operate without having to idle the vehicle’s engine for at least four continuous hours. The system automatically recharges while the vehicle is being driven. Visit www.energyxtreme.net.

HYBRID NEWS

Eaton Supports California Hybrid Incentives
The California Hybrid and Zero-Emission Truck and Bus Voucher Incentive Project (HVIP) is getting a boost from Eaton Corporation (www.eaton.com/roadranger). Designed to assist California-based fleets with the purchase of low-emission, fuel-efficient medium- and heavy-duty hybrid vehicles, HVIP aims to help speed the introduction of hybrid trucks with financial incentives ranging from $10,000 to $45,000 for eligible vehicles.

“The Hybrid Truck and Bus Voucher Incentive Project offsets about half of the incremental cost of eligible hybrid vehicles,” said Gerard Devito, engineering director, Eaton hybrid power systems. “The program strongly benefits the public and commercial truck industry by helping interested fleets save money while delivering more sustainable transportation. We applaud the state of California for its pioneering work and many investments to promote and support the use of hybrid vehicles and other clean technology vehicles.”

About 87 truck and bus chassis configurations from a variety of vehicle manufacturers that are equipped with Eaton hybrid systems are eligible for the incentives. Under HVIP, incentives are preset for each qualified vehicle. Eaton hybrid power systems have collectively accumulated more than 300 million miles of service. More than 6,000 of Eaton’s hybrid systems are in use today on trucks and buses. Visit www.californiahvip.com.

ALTE LAUNCHES ELECTRIC VEHICLE FLEET PURCHASING SYSTEM
A Commitment to Action as part of the Clinton Global Initiative America designed to spur adoption of hybrid electric technology in fleets has been announced by ALTe Powertrain Technologies. The developer of a range-extended plug-in electric hybrid powertrain for light commercial fleet vehicles has pledged to develop a first-of-its-kind electric vehicle fleet purchasing system, under which fleet customers can consolidate the entire electric vehicle decision-making process in one web-based interface.

The new website, www.electrifyyourfleet.com, will connect corporate and government vehicle purchasers with electric vehicle stakeholders, including utilities, charging station providers and finance companies, and notify customers of available incentives while offering the benefits of group-rate purchases and simplifying the order-to-delivery process.

“Our commitment to the CGI community is to help solve the greatest roadblocks to commercial adoption of electric and plug-in hybrid vehicles: eliminating the lack of affordability and simplifying the EV and charging station order fulfillment process,” said ALTe chief executive John Thomas. “We intend to take a crowdsourcing approach to generate a new industry buying platform that helps fleets better transition to a cleaner operation, offer financial benefits to customers and grow new jobs for the future of America.”

As an electric powertrain systems provider, ALTe will offer certified full-sized pickups and vans that have been retrofitted with electric or plug-in hybrid powertrains. Designed to replace a V-8 internal combustion engine powertrain, the system’s patented technology improves fuel economy, the company said. Visit www.altept.com.

Maintenance-Bridgestone-Web

Tire and Retread Programs

Tires are valuable and costly assets. An effective tire maintenance program can result in reduced tire costs. Some of the best resources for utility fleets are available from suppliers.

Bridgestone Americas
Bridgestone Commercial Solutions Fleet Management Services can personalize a tire program to address specific tire management issues. Fleet analysis and inventory reports, tire and equipment inspection programs, out-of-service tire analysis and nonretreadable tire reports are all included.

Fleet analyzer reports offered by Bridgestone Bandag are available using diagnostic software that provides accurate, customized reports on in-service tire inspections, out-of-service tire analysis, performance tracking and vehicle inspections. Fleet inventory reports give a view of tire inventory across the Bridgestone Bandag network to help improve tire management and reduce costs.

Also available from Bridgestone is an in-service tire inspection that provides a snapshot of the current condition of tires and wheels in a fleet. Tread depth, air pressure, tire conditions and observed issues with wheels are covered in the on-site assessment. The manufacturer also offers courses developed by its Truck Tires Learning Center specifically for fleet technicians, covering proper nail hole repairs and advanced tire analysis. Additional fleet services may be available from local dealers, including mounted wheel service, wheel and rim refinishing, and yard checks. Visit www.bridgestonetrucktires.com.

The Goodyear Tire & Rubber Co.
Goodyear fleetHQ provides custom service, product solutions, detailed reporting and tire evaluation tools. It consolidates information from road service histories that can be accessed online. Tools available to help evaluate tire costs and optimize tire programs include TVTrack for tracking performance of specific tires linked to vehicle parameters. Tire Value Calc uses actual fleet performance data, as well as tire and retread price records, to find out how tire, retread and rotation changes can impact operating costs.

The fleetHQ Solution Center provides emergency roadside service with a roll time goal of two hours or less. The center offers access to more than 2,000 service locations nationwide. Visit www.goodyeartrucktires.com.

Michelin Americas Truck Tires
The Michelin Advantage Program includes competitive pricing on Michelin truck tires, retreads and services. Also offered is Michelin ONCall emergency road service.

Business tools included in the Michelin Advantage Program are available on a member website where fleets can check pricing, order tires, manage accounts and view invoices. Training, technical documents, maintenance techniques and webcasts to help improve tire performance are also available. Visit www.michelintruck.com.

Hidden Treasure
A tire scrap pile can be a gold mine of information. Going through a scrap pile and looking at tires can help find ways to adjust tire choices or maintenance practices.

All truck tire manufacturers agree that effectively analyzing scrap tires can lead to improvements in tire life and lower costs. They also universally point to the “Radial Tire Conditions Analysis Guide” published by the Technology & Maintenance Council as one of the best resources for fleets.

The TMC guide is reviewed and updated by manufacturers every three years. Included are technical details about various tire failure conditions and their causes, along with photos of commonly seen wear and failure conditions and recommended steps to resolve issues.

TMC also offers the “Radial Tire & Disc Wheel Service Manual,” which is a compendium of recommended practices associated with tires and wheel ends. It addresses critical service procedures for radial tires and disc wheels used on medium- and heavy-duty commercial vehicles. Visit www.trucking.org.

What’s in a Name?

Originally, the term “telematics” was coined to describe the combination of telecommunication and information management systems. In fleet operations, the idea was that onboard systems could communicate with fleet management solutions to provide valuable data on vehicles and operations that would enhance processes and streamline maintenance and repair activities. This activity could take place across cellular- and satellite-based mobile communication platforms, and using new wireless handheld devices.

Over time, telematics has also been used to refer to many automated vehicle systems. One of the earliest examples was General Motors’ OnStar, which was among the first systems to combine GPS location capabilities with roadside assistance and remote diagnostics. On a growing number of trucks, including those used by utility fleets, telematics solutions can combine data from electronically controlled components, such as engines and transmissions with onboard communication technology.

In preparing for this issue of Utility Fleet Professional, we began asking ourselves what exactly constitutes telematics in the realm of fleet management. Our searches of several industry databases, for example, turned up a long list of systems that are associated with the term. Those include accident management systems, alarms/warning systems, audiovisual equipment, backing safety systems, backup alarms, collision warning systems, onboard computers, electronic obstacle detection, electronic safety devices, engine monitoring and controls, GPS tracking, ignition interlocks, mobile data terminals, rearview camera systems, vehicle monitoring systems, video safety systems and video surveillance equipment.

While we make plans to cover this growing area of interest in future issues – with a focus on what fleet managers need to know – we’re hoping to gain some valuable insight at the Telematics for Fleet Management USA 2012 conference (www.telematicsupdate.com/fleet/) scheduled to be held in Atlanta in mid-November.

The focus of the conference is “Fleet Telematics Geared for Mass Market: Utilize Data, Heightened Applications and Connectivity to Deliver ROI for Fleet Operators.” Topics on this year’s agenda include:
• Create Transparent and Seamless Fleet Operations: Understand the types of benchmarking – such as performance and energy – relevant to fleet operations to give context to data and visibility to fleet managers for operational efficiency.
• Establish OEM’s Priorities from a Fleet Perspective: Understand which additional data is being sent to the engine bus, such as rpm, odometer, fuel usage in real time, and flow indication to monitor myriad data streams and offer a comprehensive telematics solutions portfolio.
• Software as a Service (SaaS) – Prosper Through Cutting-Edge Business Models: Assess how to adopt a competitive pricing model that takes into account initial setup, usage parameters and opportunities to charge per transaction of data to gain optimum ROI.
• Embracing the 4G Future: Consider the 4G spectrum to integrate new fleet-centric services, such as real-time maps and driver behavior monitoring that will encourage heightened safety and promote fuel efficiency.

The commercial telematics industry has reached a key tipping point, according to conference organizer Telematics Update, which bills itself as “the reference point for automotive telematics, mobile and web industries.” Look for UFP to follow up on this increasingly important topic in the future.

Seth Skydel
Editor

Pengo

Pengo STRATA Drilling Grade Carbide Conical Teeth

Pengo’s STRATA series teeth are designed to withstand the toughest drilling conditions and provide the highest return on investment. All STRATA series teeth use proprietary grade carbide developed specifically for vertical drilling applications. This specific grade of tungsten carbide utilizes a same-size, same-shape grain structure allowing for a very uniform pattern free of impurities. This attention to high-quality uniformity ensures each STRATA tool has better high-temperature wear resistance, increased fracture toughness, consistent wear characteristics in vertical drilling applications and longer service life. Most customers are seeing up to a 40 percent increase in linear drill footage production, plus there is a significant increase in the life cycle of the teeth. The new grade of carbide is lasting up to 40 percent longer in most applications, leading to longer cycle times and less downtime. www.pengoattachments.com

Equipto

Equipto V-Grip Storage System

Equipto has introduced the V-Grip storage system, which begins with heavy-duty uprights and top, bottom, back and side panels. Shelves with up to 400 pounds of capacity can be added and adjusted at 3-inch increments for storage of bulk items and items of different sizes. For more efficient storage of small- to medium-sized parts, drawers in 3-inch increments can be added, along with drawer or shelf dividers to keep small parts from mixing. For more security along with visibility, locking and see-through doors in various combinations can be added. www.equipto.com

Fras-le

Fras-le NVH Dynamometer

Fras-le North America Inc.’s purchase of a new brake noise, vibration and harshness (NVH) dynamometer from Link Engineering Co. for light- and medium-duty vehicle testing is designed to reproduce actual vehicle road conditions and will test for durability, wear, performance and NVH. The large chamber also enables Fras-le to test for environmental control by reproducing many different humidity and temperature differences, and to conduct enhanced noise testing. The new dynamometer is located in Link Engineering’s Dearborn, Mich., facility, which is near Fras-le’s North American headquarters in Northville, Mich. www.fras-le.com

Magnalight

Magnalight Handheld LED Spotlight

Larson Electronics’ Magnalight.com has added the PML-7LED-3C 21-Watt Handheld LED Spotlight with permanent mounting base to its line of high-power LED spotlights. This permanent-mount LED spotlight produces 1,596 lumens, a light beam 650 feet long by 50 feet wide, and draws only 1.7 amps when powered from a 12-volt power source. This compact LED spotlight is durable and produces as much light as comparable halogen spotlights while using far less power. These LED spotlights automatically adjust to input voltages, allowing users to connect them to any vehicle that produces standard 12- or 24-volt DC current. These lights are IP68 rated, making them fully waterproof and weatherproof, and are built of tough extruded aluminum with polycarbonate lenses and solid polypropylene handles for extreme durability even under demanding and abusive conditions. The LEDs in these units are highly resistant to damage from impacts and vibrations, allowing these units to withstand rough off-road conditions and abusive handling that would break filaments and shatter the glass bulbs of comparable incandescent spotlights. The mounting platform on this light is heavy-duty steel and predrilled for easy mounting, and a solid propylene handle and tensioned hinge allow the operator to quickly maneuver the light as needed and lock the beam in position without having to set any locking mechanisms. These powerful spotlights draw far less current than comparable halogen spotlights, making them ideal for use in applications where operators wish to avoid excessive battery drain while operating the lights for extended periods. www.magnalight.com

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