The Final 3

Each issue, we ask a fleet professional to share three keys to fleet success.

This issue’s Final 3 participant is Holly Giffrow-Bos, fleet supervisor for East Central Energy, an electric distribution cooperative headquartered in Braham, Minn. Giffrow-Bos oversees a fleet of approximately 180 pieces of equipment across five locations.

#1: Involve your fleet team.
“When you give your team a feeling of ownership and involve them in decision-making, this gives them greater passion in their work. And that will translate in helping make your vision become a reality because you have everyone banding together for a common purpose.”

#2: Join a network of fleet professionals.
“I can’t begin to tell you how much I’ve learned by simply connecting with people in the fleet world. There are so many organizations available where we can network with other fleet managers and learn real-world strategies and best practices that can be vital for our success.”

#3: Make communication a top priority.
“We have a daily tailgate session with our technician team – even if it’s just five minutes – to go over the plan for the day and where we need to be at the end of the day. And then for our external customers, we recently started a monthly departmental update, where we share some of fleet’s achievements and important updates. Folks are really surprised about what we’re really doing here because we do a lot more than just keep a truck running on the road.”